How is Product after market support managed today?
Product After market
Product After market
Product After market
After market service providers have very limited access to digital data in upkeep and maintenance of their products.
How can we build the
Digital thread of the product for maintenance?
Plant Operations
Product After market
Product After market
Energy plants are built by integrating various products and systems and hence have a lot of product documentation and manuals.
Can you access all reference manuals at one click?
Product Training
Product After market
Product Brand value
Automobiles come with massive manuals that nobody reads, and technicians build knowledge over many months of experience and training.
Can this be done faster?
Product Brand value
Product Brand value
Product Brand value
Poorly trained 3rd party technicians of home appliances typically put the brand and customer satisfaction at risk!
How can we protect the brand value?
Product Down time
Product Brand value
Product Down time
Engineering products are complex and when they go down the technician needs to be well trained!
Can we provide them with the right product knowledge?